PRIVACY POLICY
Last Updated: September 2026
At Morvik.pk, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect information when you visit our website or purchase our products.
By using Morvik.pk, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit our website, create an account, place an order or contact us, we may collect information such as:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Order details
- Product preferences
- Payment-related information
- Messages or information you provide to our customer support team
We may also automatically collect certain technical information, such as:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Website interactions
- Referring website
- Approximate location information derived from technical data
2. How We Use Your Information
We may use your information to:
- Process and fulfil your orders.
- Deliver your products.
- Confirm and communicate about your orders.
- Provide customer support.
- Process payments through applicable payment providers.
- Handle exchanges, returns and refunds.
- Improve our products and website.
- Personalise your shopping experience.
- Prevent fraudulent or unauthorised activity.
- Send important service-related communications.
- Send promotional emails or marketing communications where permitted and where you have consented or otherwise have a lawful basis.
3. Payment Information
When you make a payment, payment information may be processed by third-party payment providers.
Morvik.pk does not necessarily store your complete payment card details on its own servers.
Payment providers may collect and process information according to their own privacy policies and terms.
4. Cookies & Similar Technologies
Morvik.pk may use cookies and similar technologies to:
- Keep the website functioning properly.
- Remember shopping-cart information.
- Understand how visitors use our website.
- Improve website performance.
- Remember preferences.
- Measure marketing and advertising performance.
You can adjust cookie settings through your browser. Disabling certain cookies may affect some website functionality.
5. Shopify
Our online store is powered by Shopify, which provides the e-commerce platform used to operate our store.
Shopify may process information necessary to provide services such as website functionality, checkout, security and order processing.
Shopify's own privacy practices may apply to information processed through its services.
6. Sharing Your Information
We may share relevant information with trusted service providers when necessary to operate our business, including:
- Payment processors
- Courier and delivery companies
- Shopify and technology providers
- Website and hosting service providers
- Analytics and marketing service providers
- Customer support providers
We only share information where reasonably necessary for the relevant business purpose or where required or permitted by applicable law.
We do not sell your personal information as a business practice.
7. Marketing Communications
If you subscribe to our marketing communications, we may send you information about:
- New products
- New collections
- Promotions
- Discounts
- Special offers
- Brand updates
You can unsubscribe from marketing emails at any time by using the unsubscribe option included in the relevant communication or by contacting us.
8. Order & Transaction Information
When you place an order, we retain relevant transaction information as necessary to:
- Process your purchase.
- Fulfil your order.
- Provide customer service.
- Maintain business and transaction records.
- Handle returns, exchanges and refunds.
- Comply with applicable legal and accounting requirements.
9. Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, misuse, alteration or disclosure.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfilment, customer support, legal, accounting and business requirements.
When information is no longer required, it may be deleted or securely disposed of where appropriate.
11. Children's Privacy
Morvik.pk sells products that may be suitable for children, but our website is intended for use by customers who can legally make purchases.
We do not knowingly collect personal information directly from children for marketing purposes.
If you believe a child has provided personal information to us without appropriate permission, please contact us.
12. Third-Party Links
Our website may contain links to third-party websites, social media platforms or other services.
We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing them with personal information.
13. Your Privacy Choices
Depending on applicable law, you may have rights regarding your personal information, which may include requesting access to, correction of, or deletion of certain information.
You may also:
- Unsubscribe from marketing communications.
- Adjust browser cookie settings.
- Contact us with privacy-related questions or requests.
Some information may need to be retained where required for legal, security, accounting or legitimate business purposes.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services or applicable requirements.
The updated version will be published on this page with a revised Last Updated date.
15. Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy, please contact us:
Morvik.pk
Email:
Morvik97@gmail.com
